Shipping policy

Thank you for shopping with Livewellwith. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information about order processing, shipping timelines, and delivery.

1. Order Processing

All orders are processed within 48 hours after payment confirmation.

Orders are processed on business days only (excluding weekends and public holidays).

Please note:

• Orders placed after business hours may be processed on the next business day.

• During sales, promotions, or peak seasons, processing times may be longer than usual.

Once your order has been processed and dispatched, you will receive a shipping confirmation email or message.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery of your orders.

Available shipping methods may include:

• Standard Shipping

• Express Shipping (where available)

• Cash on Delivery (COD) (if applicable)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India)

• Standard Shipping: 3-7 BUSINESS DAYS

• Express Shipping: 1-3 BUSINESS DAYS

Delivery timelines are estimates only and may vary depending on:

• Delivery location

• Courier partner performance

• Weather conditions

• Public holidays

• Other unforeseen circumstances

4. Shipping Costs

Shipping charges are calculated and displayed during checkout.

Examples:

• Standard Shipping: varies according to location

• Express Shipping: varies according to the location 

• Free Shipping on orders above ₹1000 (if applicable)

Any applicable shipping charges will be clearly shown before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (if provided).

Tracking information may take up to 24–48 hours to become active after dispatch.

Customers can use the tracking number provided to monitor delivery progress through the courier's website.

6. Delivery Issues and Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

These may include:

• Courier service disruptions

• Severe weather conditions

• Natural disasters

• Public holidays

• Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact us and we will assist in coordinating with the shipping carrier.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• Delivery may be delayed or unsuccessful.

• Additional shipping charges may apply for re-delivery.

• Refunds may not be available for orders lost due to incorrect address information.

Please contact us immediately if you notice an error in your shipping details after placing an order.

8. Lost or Missing Packages

If your tracking information indicates that your order has been delivered but you have not received it:

• Check with family members, neighbors, or building management.

• Contact the courier service.

• Contact our support team for assistance.

We will work with the courier partner to investigate the issue and provide an appropriate resolution where possible.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Livewellwith 

Email: wellwithkishor@gmail.com 

Phone: +919523548437